Please have a look at our frequently asked questions.


Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

WK Furniture ships your order via the local courier services to your destination at an extra fee. Contact us to know your location-specific charges.

Do You Ship Internationally?

Not at the moment but it’s in our future expansion plans and we will be excited to inform you. Kindly subscribe to our News Letter to be the first one to know each and every step we take.

How Long Will It Take To Get My Package?

Within Nairobi it takes less than 6 hrs from the time your order has been processed successfully and 48hrs if you are located outside Nairobi.

Payment Information

What Payment Methods Are Accepted?

We accept payments through M-PESA and Paypal gateway.

Is Buying On-Line Safe?

We guarantee you safe and professional service on all orders made via our website or via our official communication channels indicated in out contact us page.

Orders & Returns

How do I place an Order?

  • Pick your desired item.
  • Select “Add to cart”
  • Proceed to “Check out”
  • Select your desired payment gateway
  • Check out
  • Your order will be processed once the payment has been received

How Can I Cancel Or Change My Order?

You can cancel your order if it hasn’t been shipped. But that option will not be available after shipping.

Do I need an account to place an order?

Yes you’ll need to sign up in order to place an order. This will make it easier for you to track the processing of your order and also take advantage of any discounts we may have on our products.

How Do I Track My Order?

  • Visit the “Order Tracking” page on our website.
  • Enter your order ID and your Billing Email and select “Track”.